Embracing Domestic Tourism in Africa

For a long time, Africans have perceived traveling as non essential especially within the continent thus only reserved for the high net-worth persons. Attributed mostly to their supposedly low spending power, Africans are said to believe that money should be spent on ‘more important priorities’ which exclude traveling (in this case considered as leisure). Therefore, […]

The hostel grows up: ‘Poshtels’ make their way to USA

For many people, the word hostel evokes images of grungy backpackers, uncomfortable beds, shared bathrooms and snack machines. But that’s a hostel for another era. These days, hostels are more like boutique hotels at a bargain price. The upscale hostel trend was born in Europe. To attract younger travelers, hoteliers started outfitting hostels with bars, coffee […]

Marriott Receives Antitrust Clearance from the European Union to Acquire Starwood

Marriott International, Inc. (NASDAQ: MAR) and Starwood Hotels and Resorts Worldwide (NYSE: HOT) today announced they have received unconditional clearance from the European Union for Marriott to acquire Starwood in a merger transaction. In announcing the decision in a press release issued by the European Commission, the Commissioner for Competition, Margaret Vestager, said, “This is […]

The Waldorf Astoria Hotel As You Know It Is Over

KEYSTONE-FRANCE VIA GETTY IMAGES, The Waldorf Astoria, still under construction. As the saying goes: “Don’t cry because it’s over. Smile because it happened.” New York City’s landmark Waldorf Astoria hotel will close for up to three years while most of its rooms are gutted and turned into luxury apartments, according to The Wall Street Journal. Once […]

Swiss International enters the Kingdom of Bahrain with the signing of the Swiss International Palace Hotel

The well-known Palace hotel, located in the Gudaibiya area of Manama will be rebranded to receive its guests as the Swiss International Palace hotel, effective July 1, 2016. The Palace hotel (formerly known as the Ramada Palace hotel) concluded a franchise agreement with Swiss International, with effect from July 1, 2016. The signing took place […]

Dubai Tourism – Statistics And Trends [Infographic]

Holding some of the biggest modern manmade marvels, Dubai is one city that can’t be missed to visit. It homes 7 of the 10 tallest hotels in world and the tallest building, the Burj Khalifa. The Building is so tall that people on the top floors have to wait a while longer than those on […]

  • Marketing

  • Hospitality Isn’t Consolidating, It’s Converging

    If you haven’t heard the iconic Thomas Friedman quote about technological change, it’s about time you heard his poignant reflection back to just several years ago. “When I said the world is flat, Facebook didn’t exist. Or for most people it didn’t exist.  Twitter was a sound. The Cloud was in the sky. 4G was […]

  • Back to basics: what is online reputation management and why does it matter to hotels

    Online reputation management is not a new concept – one of the first major online review sites, Epinions, went live back in 1999. Epinions provided a platform for anyone to post any opinion about a product or service for anyone and everyone in the world to see. Seventeen years later, there are now literally hundreds […]

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  • Human Resources

  • How to Help Your New Manager Build Respect

    Building a strong manager and management team is an obstacle you’ll constantly face. If this isn’t something you’ve been focusing on, put it on your radar now. Management Goals. A major goal for your business should be to develop a team around you that enables it to function while you’re not there. Preferably to function […]

  • Encouragement = the “Miracle Grow” of Employee Morale

    Encouragement = the “Miracle Grow” of Employee Morale

    Complaint after complaint is heard about today’s workforce; they are lazy, spend too much time on social media while on-the-job and they have no work ethic. True or not, it is a fact of business. Today’s employees; regardless of their social status, geographic makeup or millennial segmentation, face a vastly different work environment that those […]

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  • Food and Beverage

  • Top 5 restaurant industry trends revealed: Dimmi

    Online restaurant reservation website, Dimmi, has released its fifth Australian Dining Index, revealing the latest restaurant industry trends and insights. Despite the unpredictability of national politics, volatile global markets and weather events, the industry grew 4.4 percent on the year before. Nearly all states across the nation experienced a lift with Melbourne up 7.2 percent, […]

  • What's the difference between the Hospitality Industry and the Service Industry?

    What’s the difference between the Hospitality Industry and the Service Industry?

    WOW! What IS the difference between the hospitality industry and the service industry? Do you know? Can you tell me? I can’t believe I haven’t done this before. I guess I’ve assumed that anyone who is reading my posts would already have an idea of what the Hospitality and Service industries are, what they entail, […]

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