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Hotel Staff Job Fears

Hotel Staff Job Fears

The former operators of Portrush’s Ramada Hotel fear jobs could at risk when the summer tourist season ends.
The business, which has been run by Coleraine-based Kennedy Group for the last 11 years, was placed into administration by the Irish Government’s National Asset Management Agency (Nama) on Thursday.
The 69-bedroom hotel has an annual turnover of £2.2m [...]

Ken Hom Gives Major Donation to Oxford School of Hospitality Management

Ken Hom Gives Major Donation to Oxford School of Hospitality Management

Chef Ken Hom has strengthened his relationship with Oxford Brookes University by donating £22,500 to support students in the Oxford School of Hospitality Management. Ken’s gift will be used to support the Bacchus Mentoring Programme, through which every final year undergraduate and every postgraduate student is assigned a mentor from industry.
Unique in the British Higher [...]

Choice Hotels Appoints New SVP for Cambria Suites Brand

Choice Hotels Appoints New SVP for Cambria Suites Brand

Choice Hotels International, Inc. has appointed Michael Murphy, the current senior vice president of global sales for Choice Hotels, to senior vice president for the worldwide lodging franchisor’s Cambria Suites brand.
As senior vice president of global sales for Choice Hotels n the past two years, Murphy and his teams have focused on property level performance [...]

Ess Hotels Implements Xn Business Intelligence from Xn Hotel Systems

Ess Hotels Implements Xn Business Intelligence from Xn Hotel Systems

Xn Business Intelligence (Xn BI) has been implemented by the Swedish Hotel Group, Ess Hotels, to provide a powerful business intelligence platform that enables senior management to make swift and sound business decisions. Using the extremely powerful reporting and analytics functionality provided by QlikView, XnBI users are provided with a suite of designed interactive dashboards [...]

PolyU Study Finds Leadership Style Drives Perceptions of CSR

PolyU Study Finds Leadership Style Drives Perceptions of CSR

The leadership styles of hotel managers influence their perceptions of corporate social responsibility (CSR), argue Dr Basak Denizci Guillet, Professor Ruhi Yaman and Dr Deniz Kucukusta of the School of Hotel and Tourism Management (SHTM) in a recently published research article.
Although CSR is generally recognised as an important issue across organisations, the researchers note that [...]

Boosting Innovation In Hotel Operations: A Learning Process

Boosting Innovation In Hotel Operations: A Learning Process

Everyone agrees on how important learning is in the workplace. However, when we refer to organizational learning the concept is not very well understood, or if it is, people are sceptical about it. The same is true for the concept of innovation, which is normally applied to technology but seldom focused on hotel operations.
Innovation in [...]

Cornell Offers Hotel Valuation Tool in Mandarin

Cornell Offers Hotel Valuation Tool in Mandarin

A Mandarin-language version of the popular Hotel Valuation Software has been released by the Cornell Center for Hospitality Research (CHR), in conjunction with the Cornell Center for Real Estate and Finance (CREF). Available at no charge, the Hospitality Valuation Software is the number-one item on the CHR’s website with more than 7,000 user downloads.
The Hotel [...]

Keeping Employees Happy at Work

Keeping Employees Happy at Work

As we explored in Employees are Your First Customers - Happy Employees Part 1, we know that happy, engaged employees are good for your restaurant’s business. However, what makes people happy in their jobs is subjective, can be elusive and varies by employee.
Here are 4 basic things that you can do to increase employee satisfaction:
Supply Basic Tools [...]

What to Ask Before Dropping Your Children Off at a Hotel Kids' Club

What to Ask Before Dropping Your Children Off at a Hotel Kids’ Club

You’re on the verge of booking the perfect resort vacation, and you plan to include a little grown-up time by dropping your children off at the kids’ club. How do you make sure that the program measures up to your expectations (and your kids’) so that you can truly relax?
I typically call ahead before booking [...]

Top Executives Take Center Stage at HR in Hospitality Conference and Expo

Top Executives Take Center Stage at HR in Hospitality Conference and Expo

The HR in Hospitality Conference & Expo, the only human resource conference specifically for the hospitality industry, gathered hundreds of professionals from around the nation for its 7th annual conference. The event covered a wide range of topics including the Affordable Care Act, hiring, sexual harassment case law, technology for HR and much more. The [...]