Guestline implement a property management system for the Glenfiddich Distillery

William Grant & Sons has selected Guestline to develop a property management system for its flagship Glenfiddich Distillery in Dufftown, Speyside.

The Glenfiddich Distillery is the home of the world’s most awarded single malt Scotch whisky and owns a growing range of luxury accommodation and on-site cottages available exclusively for their guests and internal use.

Guestline’s cloud hosted property management system, Rezlynx, alongside their Online Booking Manager and Conference and Banqueting Manager, will be implemented to enable the distillery to effectively manage the accommodation and tour bookings in a fully PCI compliant manner.

Peter van Peborgh-Gooch, William Grant & Sons General Manager – Visitor Centers said: “As a former manager of luxury hotels, I fully appreciate the value that property management software can bring to a business and made the decision to work with Guestline to install a database system suitable for our needs. Guestline’s many years of experience has enabled its team to quickly tailor a system capable of dealing with our diverse portfolio of booking requirements.”

With ambitious growth plans and a vision to become the most coveted branded spirits company in the world, the Distillery’s portfolio of 35 self-catering cottages are available for personnel to use when visiting. The Distillery also welcomes agencies, trade customers, partners, distributors, whisky collectors and media from all around the globe who can also be booked into the accommodation.

Guestline’s Rezlynx PMS will allow the team to facilitate bookings and provide a clear overview of availability in real time.

The Distillery operate a whisky visitor centre, offer a variety of Distillery tours and also have a number of conference and banqueting facilities. Guestline’s Conference and Banqueting tool will enable the group to effectively manage and organise these operations.

As accommodation is primarily available internally, the online booking manager will be customised and will only appear on the Distillery’s Intranet. With plans to potentially offer the accommodation to the general public, William Grant & Sons are future proofing their investment to enable them to commercialise their operations.

Rupert Gutteridge – Sales and Marketing Director at Guestline said “Rezlynx will assist staff at William Grant & Sons to successfully operate and manage their accommodation portfolio internally from anywhere in the world. The systems will enable the team to streamline operations and run reports to help them analyse and forecast bookings and revenue.”

Source: http://www.hospitalitynet.org/news/global/154000397/4073652.html