Starwood Hotels & Resorts and TripAdvisor Announce New Instant Booking Partnership
HTFO | Jan 27, 2016 | Comments 1
Starwood Hotels & Resorts Worldwide, Inc.(NYSE:HOT) and TripAdvisor (NASDAQ:TRIP) announced today they have partnered to make Starwood’s global hotel portfolio accessible on the TripAdvisor instant booking platform. From a last-minute business trip to a special luxury getaway, customers can seamlessly book a room at participating Starwood properties through TripAdvisor’s booking platform. The unique partnership enables Starwood to market and merchandise its world-class, lifestyle brands to a unique customer base, starting in the first half of this year.
“We are excited about an enhanced relationship with TripAdvisor as it allows us to deepen our touch-points with TripAdvisor’s global community of travelers while maintaining a consistent connection with guests before, during, and after their stay at a Starwood hotel,” said Julie Atkinson, Senior Vice President of Global Digital for Starwood Hotels & Resorts. “We appreciate the work TripAdvisor has done to expand upon the existing distribution models and the partnership will provide a clear benefit to our global hotel portfolio.”
With TripAdvisor instant booking, users simply click on a “Book Now” button to initiate a reservation. Travelers are reminded throughout the booking process that their reservation is powered by Starwood and are provided links and phone numbers to contact the hotel’s customer service associates directly; all support inquiries will be handled by Starwood’s award-winning customer care team.
“We look forward to expanding our relationship with Starwood, a hospitality leader and a longtime partner,” said Robin Ingle, Senior Vice President, Global Sales, TripAdvisor. “Adding Starwood’s robust brand offerings and acclaimed properties to our fast-growing instant booking platform provides the TripAdvisor community with even more choice and flexibility when booking travel.”
Source: http://www.hospitalitynet.org/news/global/154000320/4073912.html
Filed Under: Hotels • Tourism • Hospitality
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the partnership with tripadvisor would give the tourists all over the world the ability to book and review the hotel instantly and without any trouble , anywere and anytime . This would expand the name of the hotel all over the world as most tourists use trip advisor to book their hotels yet the hotel can also make use of this partnership as they can know what people think about their hotel and did they get their world class treatment.