Hospitality and catering is getting much more personal

The world of hospitality and catering is undergoing huge change driven by technology. Customers are demanding great on-premise personalised experiences, they want innovative payment options, fuss-free ways of buying goods and services and slick, safe and secure on-premise connectivity.

There are scores of companies out there offering ‘the latest thing in tech’ but to optimise any technology, hospitality and catering companies must first have market-leading digital networks and connectivity or else their investment will be wasted. Without a great digital network, it would be like having an amazing hot tub with bad plumbing, which we’re sure you’ll agree would be very disappointing indeed.

Vodat International, the market leaders in network connectivity

At Vodat International we are experts at providing fully-managed IT networks. That means we don’t just build networks, we optimise and maintain them for our clients 24/7. All issues relating to network functionality, between the branch router and the Head Office connection are dealt with by our engineers. A fully managed network means our customers don’t have to monitor or fix problems, but we do grant access to our web monitoring system which means customers can view their network to see how it is performing when they like, in real time.

Our network services include data solutions, cloud, cyber security, telephony, wired and wireless connectivity.

Our networks aren’t just reliable, fast and technologically advanced, they’re also designed to deliver a solid return on investment for your business, and we’ve conducted thorough research to show how they successfully do this.

Evolving and building great client partnerships

Whatever our clients’ network requirements, we work with them to build solutions that meets the needs of their managers, staff and customers. And just as technology never sits still, we are constantly updating our networking and communications capabilities to meet our clients’ specific needs. A good example of this is that we are pioneers in the field of payments security, ensuring customer payment data is protected by the highest levels of encryption and protection.

That means our data centres are fully PCI-DSS compliant for carrying EFT traffic for authorisation and settlement services. We are also accredited to ISO 27001 for security management and to ISO 20000 for IT service management.

At Vodat we spend time and effort developing long-term relationships with our clients. A good example of this is the recent self-service kiosk installation programme we completed ahead of deadline for motorway services giant Welcome Break or the way we used our network expertise to assist Poundland’s European expansion programme. Our client list doesn’t just include leading hospitality and catering companies it also includes leading high street fashion brands such as Ted Baker, Fatface and Joules.


Filed Under: Hospitality

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