Mobile Technology Allows Guests Easy Check-In at Hotels in Dubai

Making hotel check-in easier than ever, Marriott’s impressive new Mobile Check-In is taking off in the Middle East as one of the premier waterfront hotels in Dubai began welcoming guests with this new technology.

Bringing high-tech meaning to red carpet service, the Dubai Marriott Harbour Hotel & Suites is one of the first hotels in the world to utilize this exclusive Marriott service and welcomed its first guest to take advantage of this convenient new service with great excitement and fan-fare.

The new technology allows Marriott Rewards members who have downloaded theMarriott Mobile app to check-in up to two hours prior to their arrival and receive an automatic notification when their room is ready. The 4-star hotel’s staff in Dubai welcomed Ed Smith, their first guest to use the technology, by presenting him with his room key as he stood on a red carpet at the designated Mobile Check-In counter. In celebrating the occasion, Smith was also welcomed at the hotel entrance by General Manager Rajat Chatterjee and was presented with a welcome gift commemorating the local culture. As the red carpet service continued, Front Desk Manager Shantosh Kumar handed Smith with a framed photograph of his arrival, signed by hotel associates, as a farewell gift.

The Marriott Mobile Check-In app makes it easy for travellers to join Marriott Rewards and instantly gain access to its benefits. With the goal of keeping travellers connected, this new Marriott app is just one of the many ideologies that allows Marriott to engage with guests and stay in the forefront of customer service.

As a popular destination, the Dubai Marriott Harbour Hotel & Suites offers stylish accommodations for short and long-term stays and the convenience of easy check-in is just one of the many features that draw both business and leisure travellers from around the world. In addition to impeccable one-, two- and three-bedroom suites, the lodging features Dubai meeting rooms, delectable on-site dining options and catering services for the convenience of guests.

Source: http://www.hospitalitynet.org

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